When will my new gear arrive?
Domestic orders within the United States usually arrive in 7-10 business days. International orders usually arrive in about 2-4 weeks.
Alpine Extreme ships most orders within 3-5 business days. You'll receive an email confirmation with a tracking link when your order ships out. You can also check the status of your order any time by logging into your account and viewing your order history.
Is the gear at Alpine Extreme authentic?
Yes, everything sold at alpineextreme.co is authentic name-brand gear. We do not sell counterfeit, fake, or imitation items.
Will Alpine Extreme share my information with other companies?
Alpine Extreme will not sell, barter, or trade any of your information. However, we do share some information such as your name, email address, and billing address with our credit card processors for verification to ensure you're the real owner of ...
Will I have to pay customs, duties or tariffs upon delivery?
If a parcel is returned to Alpine Extreme because a buyer refused to pay their tariffs or taxes, Alpine Extreme will refund the cost of the product after charging for the shipping and additional fees required to return the package. Customs ...
How do I return or exchange an order?
So, you’re not too happy with your gear? Well, you’re in luck because we have an Unlimited Return Policy. We guarantee complete satisfaction and an unlimited lifetime warranty. If at any time -- now, next month, in 30 years -- you're not 100% ...
What is Alpine Extreme?
Alpine Extreme was founded in 2008 by Alan Perryman with the vision of creating an online community of climbers and mountaineers to bridge the gap between novice and seasoned professional climbers. We are a community of climbers and mountaineers and ...